Privacy Policy
Last updated: April 2, 2026
1. Data controller
Bemorex, a digital agency based in Oruro, Bolivia, is responsible for the processing of personal data collected through the Bemore Learn platform (learn.bemorex.com), operated under the direction of David Morales Vega.
2. Data collected
2.1 Data provided by Google upon registration
- Full name
- Email address
- Profile picture (URL)
- Unique user identifier (Google UID)
2.2 Data generated by Platform usage
- Course progress and completed lessons
- Badges and certificates earned
- Saved bookmarks and favorites
- Course ratings and lesson feedback
- Blog comments
- Language and visual theme preferences
- Custom profile name
2.3 Browsing data (analytics)
- IP address (anonymized)
- Browser type and operating system
- Pages visited and time spent
- Interaction events (clicks, scroll, playback)
- Traffic source and referral URL
2.4 Data we do NOT collect
We do not collect sensitive data such as financial information, health data, ethnicity, political affiliation, sexual orientation, or biometric information.
3. Purposes of processing
| Purpose | Legal basis |
|---|---|
| Create and manage user accounts | Consent upon registration |
| Progress tracking, badges, and certificates | Service execution |
| Learning personalization (language, theme) | Service execution |
| Manage comments, ratings, and feedback | Consent upon submission |
| Analytics and service improvement | Legitimate interest |
| Service communications (newsletter) | Explicit consent |
| Legal compliance | Legal obligation |
4. Third-party services
The Platform uses the following third-party services that process data:
| Service | Provider | Data processed | Purpose |
|---|---|---|---|
| Firebase Authentication | Google LLC | Email, name, photo, UID | User authentication |
| Cloud Firestore | Google LLC | Progress, bookmarks, comments | User data storage |
| Google Analytics | Google LLC | Anonymized IP, browsing | Site analytics |
| Firebase Hosting | Google LLC | IP, HTTP headers | Web hosting |
| Google AdSense | Google LLC | Advertising cookies, IP, browsing data | Display relevant ads on the Platform |
All Google services operate under Google's Privacy Commitment and comply with international data transfer guarantees, including the European Union Standard Contractual Clauses.
5. Cookies and similar technologies
5.1 Essential cookies
Necessary for Platform operation. No consent required.
- Firebase authentication: keeps the user session active
- Theme preference: stores the light/dark preference
- Language preference: stores the selected language
- Cookie consent: records the user's decision
5.2 Analytics cookies
Collect information about Platform usage anonymously.
- Google Analytics (Firebase): usage metrics, pages visited, interaction events. Used with anonymized IP.
Users can reject analytics cookies through the cookie consent banner displayed upon first access to the Platform.
5.3 Advertising cookies (Google AdSense)
The Platform uses Google AdSense to display advertisements. Google and its advertising partners use cookies to serve ads based on the user's prior visits to this and other websites. The use of advertising cookies allows Google and its partners to display relevant ads to the user.
- DoubleClick cookies (DSID, IDE): used by Google to manage advertising on sites that display Google ads.
- Personalization cookies: allow ads to be shown based on the user's interests. Users can disable personalized advertising by visiting Google Ads Settings.
- General opt-out: users can disable third-party advertising cookies by visiting www.aboutads.info/choices.
Bemorex does not control cookies placed by Google AdSense or third-party advertising networks. For more information, see Google's advertising policy.
6. Retention periods
| Data type | Retention period |
|---|---|
| Account data (name, email, photo) | While account is active + 6 months after deletion |
| Progress, badges, and certificates | While account is active |
| Comments and ratings | Indefinitely or until deleted by user |
| Browsing data (analytics) | 14 months (Google Analytics configuration) |
| Newsletter subscription | Until user unsubscribes |
7. User rights
In accordance with Bolivian legislation and applicable international regulations, the user has the right to:
- Access: request a copy of their personal data
- Rectification: correct inaccurate or incomplete data
- Erasure: request the deletion of their personal data
- Objection: object to processing based on legitimate interest
- Restriction: restrict the processing of their data
- Portability: receive their data in a structured format
- Withdrawal of consent: revoke consent at any time
To exercise these rights, contact [email protected]. Requests will be addressed within 15 business days.
8. International transfers
Data is processed by Google LLC services, with servers located in the United States and other global locations. Google complies with international transfer guarantees, including Standard Contractual Clauses approved by the European Commission and security certifications (SOC 2, ISO 27001).
We do not sell, rent, or directly share personal data with third parties for commercial purposes. Advertising displayed on the Platform is managed by Google AdSense, which uses its own cookies and tracking technologies in accordance with its privacy policies. Bemorex does not transfer user personal data to advertisers.
9. Data security
We implement the following security measures:
- Encrypted communications via SSL/TLS (HTTPS)
- Authentication delegated to Google (we do not store passwords)
- Firestore security rules (access limited to own user)
- Regular dependency and framework updates
- Principle of least privilege in data access
10. Protection of minors
The Platform is not directed at children under 13. We do not knowingly collect data from children under 13. If we become aware that we have collected data from a child under 13, we will delete it immediately. If you are a parent or guardian and believe your child has provided data to the Platform, contact [email protected].
11. Modifications
Bemorex reserves the right to modify this Privacy Policy at any time. Modifications shall take effect upon publication on the Platform. Users are encouraged to review this page periodically.
12. Governing law
This Privacy Policy is governed by the laws of the Plurinational State of Bolivia, including the Political Constitution (Articles 21 and 130 — right to privacy and privacy protection action), Telecommunications Law No. 164, Supreme Decree No. 1793, and other applicable regulations.
13. Contact
Bemorex
Email: [email protected]
Phone: +591 604 07779
Oruro, Bolivia
Business hours: Monday to Friday, 9:00 AM - 6:00 PM (GMT-4)